Where do we ship (which countries)?
We ship to anywhere in Canada. We also ship to many Asian countries including China, South Korea, Hong Kong, Japan, and Taiwan.
We also send seal oil to Australia.
We do not ship to the United States, Europe, India, Mexico, Russia, Belarus, or Kazakhstan.
If your country is not listed here, please contact us to find out if we can ship to your country.
Shipping Price (Rates), Time
If you order within Canada, shipping is included in the price. Orders over $80 are shipped free via Xpresspost. Orders under $80 have a flat shipping rate of $15 per order. With handling and depending on Canada Post, you should receive your order within around 5 business days. If you are ordering an entire case of seal oil or more (36+ bottles), your order will be sent via Expedited Parcel which has an expected delivery time of around 5-10 business days.
Outside of Canada:
If you order outside of Canada, shipping rates and speeds will vary. Simply add your product to the cart to find out the price. In general, shipping to countries in Asia will take around 3 weeks to be received and costs $49 CAD. However, this can change, so it's best to add to cart to be sure. If you have any specific questions on this, please let us know.
Sales are final on purchases unless you receive a defective product or the wrong order. If you have a problem with your order, do not send it back right away. Instead, please contact us to discuss further.
For purchases in Canada, applicable sales tax, e.g. HST, GST, PST, etc. are charged depending on the province the item is being shipped to. This is calculated automatically by the system. If you are ordering from outside of Canada, there is no taxes charged on your order.
If you have any other questions, please let us know by email. We will get back to you as soon as possible (usually within 24 hours).